Sales forecasting and insights
Employ predictive and conversational analytics to identify potential leads, assess sales trends, and optimise resource allocation, minimising costs and increasing efficiency.
Personalisation
Analyse customer data to deliver personalised product and service recommendations, increasing conversion rates.
Agents and copilots
Coach and rapport sales or enable sales in customer self-service and commerce channels
Customer segmentation
Use AI to segment customers more effectively based on their behaviours and preferences, enabling more targeted and effective marketing campaigns.
Content optimisation
Apply generative AI to create and optimise marketing assets, improving engagement rates across digital platforms.
1-1 experiences at scale
Automated micro-segments and target across channels with personalised content.
Automated customer support
Implement AI-driven chatbots and virtual assistants to provide instant support, reducing wait times and freeing up human agents for more complex queries.
Predictive customer service
Use AI to identify predictive patterns related to customer issues and proactively address them, enhancing overall support quality and customer experience.
Process automation for sales and customer service
Integrate AI with existing systems or use already available technologies to automate routine tasks, increasing efficiency and accuracy.
AI-driven decision-making
Use AI to assist in decision-making and automating processes, enhancing the speed and quality of business decisions.
Roadmapping AI implementation
Develop a strategic roadmap for AI where it can add value, identifying key areas for application.
Custom AI solutions
Design and deploy customised AI solutions that are aligned with business goals and industry requirements.
Data activation
Create more value and sales impact through data-driven personalisation, pricing, and targeting.
Platforms and pipelines
Create seamless customer journeys through aggregating data from different sources to data platforms that have the functionalities for superb customer experience.
Data-driven services and ecosystems
Create data services and infrastructure that support sales and marketing operations. Organise, process, and store customer data, and identify and implement new business opportunities related to data.
Data-driven processes
Create internal efficiency by optimising and automating digital commerce workflows.
Analytics and insight
Lead and operate sales and marketing better with data.
Redefine digital sales and marketing with AI
Boost sales and marketing performance with strategic, tailored AI solutions.
Always measurable results
Digital sales should be all about impact: growth in conversions, growth in customers, growth in conversions. We want to deliver value to our clients right from the beginning.
Cross-functional
Our approach is always based on putting together a cross-functional team that can work on all aspect of digital commerce. Teams of developers, designers, martech and data consultants work on the entire customer journey testing, optimising, and delivering concrete results.
Hands-on
Not only do we have the competencies to guide you in your digital commerce strategy, tool selection, architecture mapping and other high-level decisions but we are focused on implementing solutions and running daily sales operations.
Ownership of business goals
One of the areas we get most praise from is taking real ownership of our clients' goals and treating them like our own. When you work with us, we are 100% committed to your needs, targets, and desired outcomes.
Data in our DNA
We believe data should be the foundation all digital commerce activities are based on. Having the right kind of data, having enough of data, and knowing how to utilise data are the principles we live by. It's ok if you don't have everything in place yet, we can help you get there.